Privacy Policy

Effective Date: 12/26/2024

Indigenous Language Solutions, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.indigenousls.com (the “Site”) and when you subscribe to our email newsletters. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or subscribe to our newsletters.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site, subscribe to our newsletters, or when you choose to participate in various activities related to the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Newsletter Data: Information collected when you subscribe to our email newsletters, including your email address and any additional information you voluntarily provide (e.g., preferences, feedback).

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.

  • Email you regarding your account or inquiries.

  • Send you our email newsletters.

  • Personalize your experience with our content.

  • Improve the Site and our services.

  • Monitor and analyze usage and trends to improve your experience with the Site.

  • Respond to product and customer service requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • No Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Confidentiality of Interpreting Services

We understand the sensitive nature of the information shared during interpreting assignments. We are committed to maintaining the confidentiality of all information disclosed during these assignments. Our interpreters are bound by strict confidentiality agreements and ethical standards to ensure that any information shared during the course of our services remains private and secure. We do not disclose any information obtained during interpreting assignments to third parties under any circumstance, except as required by law.

HIPAA Compliance: If our interpreting services involve handling protected health information (PHI), we comply with all applicable HIPAA regulations. This includes ensuring that any PHI disclosed during interpreting assignments is protected and only shared as necessary for the provision of our services. Our interpreters are trained in HIPAA compliance and understand the importance of safeguarding PHI.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Your Choices

You can unsubscribe from our email newsletters at any time by clicking the "Unsubscribe" link at the bottom of each email. You can also contact us directly to request removal from our mailing list.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our Site and email newsletters after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Indigenous Language Solutions, LLC

705 E Main St, Suite 203, Santa Maria, CA 93454

Email: myprivacy@indigenousls.com

Phone: (805) 623-0110